Contact Us

	Phone Number	Hours	Email
Emergency Travel Assistance	Toll-Free US 1-844-359-0417 Collect Outside US 1-443-275-6001	24 hours a day 7 days a week 365 days a year	Please call in an emergency. For non-emergency assistance, you may email our assistance provider.
Claims	Toll-Free US 1-877-722-1959	Monday -Friday 8:30AM - 5PM EST	claims@archinsurancesolutions.com
Customer Service	Toll-Free US 1-877-722-1959	Monday -Friday 8:30AM - 9PM EST	customerservice@archinsurancesolutions.com

Phone Number

Hours

Emergency Travel Assistance

Toll-Free US
1-844-359-0417

Collect Outside US
1-443-275-6001

24 hours a day
7 days a week
365 days a year

Please call in an emergency. For non-emergency assistance, you may email our assistance provider.

Claims

Toll-Free US
1-877-722-1959

Monday -Friday
8:30AM - 5PM EST

claims@archinsurancesolutions.com

Customer Service

Toll-Free US
1-877-722-1959

Monday -Friday
8:30AM - 9PM EST

customerservice@archinsurancesolutions.com

The Arch Insurance Solutions mark is used by Arch Insurance Company and owned by its parent company, Arch Capital Group (U.S.). Insurance coverages are underwritten by Arch Insurance Company, NAIC #11150, under certain policy series, including LTP 2013 and amendments thereto. Certain terms, conditions, restrictions and exclusions apply and coverages may vary in certain states. In the event of any conflict between your policy terms and coverage descriptions on this website, the terms and conditions of your policy shall govern. Click here for privacy notice.

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